Labs, you can offer your clinician customers more than just test results. With your wealth of data, you can offer them a strategy for improved patient care.
There is no question that the services laboratories provide are critical to the healthcare system and organizing your lab's data to be leveraged is the first step toward becoming a more consultative laboratory. Adopting a proactive, consultative approach to customer service can strengthen and elevate your lab's role within the care team while improving patient care.