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By Heather Stith
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October 6, 2022

Changes in seasons often accompany changes in diet, environment and behavior. Such changes can have a cascading effect on health, particularly for people who take prescription medication. Precision prescribing recognizes that every person has a unique combination of genetic, environmental and behavioral factors that will determine how specific medications will work for them.

The term pharmacokinetics describes how drugs move through the body—how they are absorbed, metabolized and eliminated. Pharmacodynamics describes how the drug affects the body. Food-drug interactions are how foods change a drug’s pharmacokinetics and pharmacodynamics. These changes can reduce the medication’s effectiveness or lead to adverse events. The impact of these changes can be difficult to predict because of the many factors involved: how much time elapses between eating and taking medication, the nutritional content of the food, and the amount of food eaten. Age, sex and genetics also affect how a person metabolizes food and medication. 

From Pumpkin Spice Lattes and Oktoberfest Märzens to Halloween candy and Thanksgiving  dishes,  favorite fall foods interact with drugs in different ways:

  • Licorice. Before breaking into bags of black licorice this Halloween, you may want to check with your doctor, particularly if you are pregnant or older than 40. Commonly used in herbal remedies as well as candy, licorice contains glycyrrhizin, which can lower potassium. Licorice also can raise cortisol levels. These physiological effects mean that licorice doesn’t mix well with medications for high blood pressure or cardiovascular diseases, such as ACE inhibitors or diuretics. Combining such medication and licorice can lead to irregular heart rhythms.
  • Grapefruit. Ruby Red grapefruit season starts in November, and this fruit’s sour kick can be just the ticket when your body needs a vitamin C boost. Yet grapefruit also blocks the CYP3A4 enzyme from metabolizing drugs in the small intestine, causing too much of the drug to be in your body. The affected drugs include some statins, some high blood pressure medication, some anti-anxiety drugs, and some corticosteroids. With some antihistamines, grapefruit prevents absorption of the drug, thus lowering the drug’s effectiveness. Grapefruit interactions are typically highlighted on a prescription’s warning label or the box containing over-the-counter medications.
  • Cruciferous vegetables: Thanksgiving feasts have moved beyond green bean casserole to make room for roasted Brussels sprouts and mashed cauliflower, and rightly so. These vegetables from the Brassica botanical family are low in calories, high in fiber, and packed with nutrients, such as Vitamin K. What makes them different from other vegetables is that they contain glucosinolates, compounds that show promise in reducing cancer and cardiovascular disease risk and are the cause of their pungent odor and somewhat bitter taste. 

These typically beneficial qualities can work against specific medications, however. Warfarin is a blood thinner used to prevent blood clots; whereas, Vitamin K helps make blood clotting proteins. Drastically increasing your intake of, say, kale chips or green smoothies could interfere with warfarin’s effectiveness.  Cruciferous vegetables also increase the activity of the CYP1A2 enzyme, an enzyme involved in drug metabolism. As more drugs are developed that are metabolized via this enzyme, more research will be needed to determine how diets high in cruciferous vegetables might affect the effectiveness of those drugs. 

  • Aged cheeses and meat. Charcuterie boards are not your friend if you take any of the class of drugs known as monoamine oxidase inhibitors (MAOI). MAOIs are prescribed to treat depression and Parkinson’s disease. As the name suggests, they block monoamine oxidase, an enzyme that breaks down tyramine. Our bodies use tyramine to control blood pressure, and foods such as cheddar cheese, salami and pickles are full of it. If you are taking medication that prevents tyramine from being broken down while ingesting more tyramine, you are likely to end up with too much tyramine, and too much tyramine can cause dangerous blood pressure spikes.
  • Beer, wine and liquor. Alcohol is a drug that depresses the central nervous system and can damage the liver. These effects can be increased to dangerous levels when alcohol is combined with medications that have similar effects, such as sedatives and pain relievers. For example, you may become extremely drowsy if you drink alcohol while taking medication to deal with autumn ragweed allergies. Another bad combination is alcohol and acetaminophen, which are both metabolized by the CYP2E1 enzyme and together can lead to liver toxicity.
  • Coffee. As the weather gets chillier and the days get shorter, you might pour yourself multiple mugs of coffee to stay warm and awake. Coffee contains caffeine, a stimulant, which gives coffee its bitter taste and has many different pharmacokinetic interactions with prescription drugs. Coffee interferes with drug absorption by changing stomach acid levels, for example, and interferes with drug excretion by increasing urine volume. 

Food-drug interactions are one of many patient data points providers have to take into account to create effective treatment plans. Patients will try to make themselves feel better before they ever set foot in a doctor’s office, so patient encounters should include questions about over-the-counter medications, herbal supplements, and diet changes in addition to medical history and current symptoms.

To learn how hc1 can help your healthcare organization ensure that patients get the right tests and the right prescriptions no matter the season,  request a demo!

By Heather Stith
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September 8, 2022

When you go to a doctor or a hospital, the reason for your visit (known as an encounter in medical terms) is assigned an ICD code. ICD stands for International Classification of Diseases, which is the worldwide standard for recording healthcare information about human morbidity (disease) and mortality (death). The World Health Organization (WHO) explains the importance of ICD as a common language for recording, reporting and monitoring diseases, allowing the world to compare and share data in a consistent and standard way—between hospitals, regions and countries and over periods of time. The diagnostic information in ICD codes supports data for use throughout healthcare, such as public health records, patient safety and high-value care initiatives, medical device and pharmaceutical development and insurance reimbursements.

Since 1946, WHO has managed the revisions of the ICD. The latest version, ICD-11, went into effect this year. According to the ICD-11 Fact Sheet, “ICD–11 is a vast improvement on previous revisions.” The new coding system is expected to improve ease and accuracy of coding and require less user training.  ICD–11 is also ready for use in multiple IT environments with a new API. By transitioning to ICD-11, healthcare organizations will open up numerous possibilities to improve research and patient care.

The BMC Medical Informatics and Decision Making journal article, “ICD-11: an international classification of diseases for the twenty-first century,” highlights these major changes in ICD-11:

  • The Foundation database: This database expands how diseases and causes of death can be described and classified. It includes support for multiple languages and details about stages or severity of disease and includes elements to track disease genomics, causes and manifestations as they are discovered. This database also allows for multiple parent and child relationships within the ICD framework to better reflect the complexity of certain diseases. For example, stroke is now in both the neurological and cardiovascular categories (called chapters in the ICD)  instead of just being in the cardiovascular category, as in ICD-10.
  • Stem codes, extension codes and unique identifiers: ICD-11 includes both stem codes for the main diagnosis and extension codes for related information, such as medication, injury location or disease cause. These codes can be clustered to provide a more detailed record of a patient’s disease. Each concept in ICD-11 also has a unique identifier. These codes and identifiers, along with the APIs the WHO has developed, make it possible for software developers to access and use the ICD coding structure.
  • New chapters: ICD-11 has chapters for sleep-wake disorders and sexual health in response to an increased focus on these medical topics since the release of ICD-10. Blood diseases and immune system diseases are now in separate chapters to reflect the differences in the causes and treatment of these diseases. A chapter for traditional medicine concepts enables medical coders to record disease information gathered from a variety of medical environments.

U.S. healthcare organizations currently use a version of ICD-10, ICD-10 CM (Clinical Modification), to classify disease data. The National Center for Health Statistics developed the ICD-10 CM and updates it annually. For example, modifications in the last few years include new codes for vaping-related disorder, COVID-19 and post-COVID-19 condition. Spend any time with the ICD-10-CM Browser Tool and you will appreciate how detailed and complex the ICD can be and why medical coders require specialized training to learn how to apply these codes correctly. Also, you might be left wondering how often the  Y93.C1 (Activity, Computer keyboarding) code is used as the cause for an injury.

The U.S. transition to ICD-11 will take several years, although hopefully nowhere near as long as it took  to fully transition to ICD-10. After many delays, the ICD-10 was fully implemented in the United States in 2015, 25 years after it was endorsed by the WHO. The National Committee on Vital and Health Statistics, which advises the Secretary of Health and Human Services on these matters, has recommended that the HHS conduct research on how to best implement ICD-11 in the U.S. healthcare system and regularly communicate the status of that research to healthcare organizations to help prevent undue ICD-11 transition costs. In its letter, “Updated Recommendations for Immediate Action on ICD-11,” the committee states, “The need for research is compelling given ICD-11 may, or may not, provide significant opportunity to reduce provider burden and increase interoperability of electronic health information – high priority goals for the U.S.”

At hc1, the hc1 Lab Insights Platform™ ingests ICD codes from an interface with a client’s electronic health record or laboratory information system and stores them in diagnosis records within that client’s hc1 environment. These records can inform insights within different solutions. For example, a client can use these codes to set diagnosis criteria for laboratory test ordering guidelines in hc1 PrecisionDx Advisor.  When the U.S. healthcare system fully adopts ICD-11, hc1 will be ready to ingest the expanded data and develop innovative healthcare solutions based on this rich framework.

To learn more about how hc1 can help unlock insights from diagnosis and other patient encounter data, click here to request a personalized demo! 

By Ginger Hart
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August 30, 2022

As a people person, I love planning and attending live events. During the pandemic, I learned to appreciate the slower pace of life that comes with working from home. I was happy not traveling as much and being home with my family more. However relaxing and slower-paced that time was, I’m an impatient person and was bored quickly by continual stay-in-place requirements. There was only so much “virtual human interaction” through a monitor or via phone that I could tolerate. There is a lot to be said about true face-to-face interaction when you’re having a conversation or shaking their hand when you’re done. 

Apparently, I’m not the only one who felt that way.

So far in 2022, our hc1 team has attended six in-person events, and we still have a few more to go before the end of the year. The return of in-person events has been invaluable to several of our teams, particularly our sales team. Sending a video message is definitely a step up from an email, but it doesn’t take the place of face-to-face meetings. Being able to demo our solution with our audience in the same room is a different experience than a Zoom call. In addition, there’s the bonus of inviting a potential client out for a quick meeting afterward. Unlimited business opportunities can be generated from a casual conversation over drinks. 

According to a story in the Washington Post, face-to-face requests are 34 times more effective than those sent by email. An in-person smile and handshake go a long way to building trust. 

hc1 has also taken advantage of hosting ancillary events while at conferences. Looking at the registration list, venue, options, conference agenda, etc., we’ve been able to create special events with significant returns for everyone at the table. Whether it’s hosting a larger cocktail reception or a smaller more intimate dinner, both have proven to be a winning combination with our overall conference attendance. 

We have definitely taken advantage of potential and current clients all being in the same location. Current customers can be the best extension of your sales team. It is invaluable to be able to have 1:1 conversations with potential clients and listen as they share their pain points as well as hear about how others have used our solutions to overcome their challenges. It’s more than an hc1 sales session; the event becomes a robust roundtable discussion and opportunity for networking among peers. 

The hc1 Client Success team has also benefited from a return to in-person industry events. Having several hc1 customers in the same place at the same time enables us to connect in person and hear their struggles and successes, which is extremely important to us. Being able to do this without visiting each client individually, has given us the time to connect with more clients overall and for those clients to learn from each other.

With live events comes the return of live speaking sessions, as well. Our hc1 team has been thrilled to present to live audiences again. There was something so invigorating about seeing hc1 Lab Insights Product Manager, John Moyer, give a live presentation to a room of nearly 100 people and see the line of people waiting to ask him questions afterward. It was really cool to see people recognize him later that day and be able to have a follow-up conversation in the hallway.

The return of the exhibit hall has been another added bonus. A virtual exhibit hall can’t come close to producing the same connections. In the handful of virtual exhibit booths that hc1 has sponsored over the past few years, we’ve seen very few visits and have been limited in the interactions we were able to have. Physical booths are a great opportunity for the hc1 brand to be seen. There is something more impactful in seeing a printed booth vs. just seeing a logo on a mobile device or laptop. The interaction between physical and virtual booths can’t be compared. It’s impossible to make eye contact with or show a warm smile to someone who is just viewing a monitor. 

In my role as an event manager, it’s been wonderful meeting conference organizers face-to-face. An in-person conversation is more efficient than threads of email. It’s so great to knock out several meetings with event organizers, publications and organizations all in one place. Using a current event you’re attending to plan for the success of future events is priceless.

Thank goodness we are back in person, even in a cautious state allowing for protocols to keep attendees as safe as possible. Thousands of people all coming together in one place with the same interest is invigorating. It’s a much different and more successful setting than behind a desk in our home office environments. Let’s stay safe and healthy and keep this revitalization of in-person, live events going.

Want to connect with hc1 at an in-person event? Stop by and visit us in booth #103 at the ASCP 2022 Annual Meeting in Chicago, September 7 – 9. You can also visit www.hc1.com/events and join our events mailing list to learn about other upcoming opportunities to meet us at an upcoming conference.  

 

By Lorri Markum
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August 19, 2022

A male family member of mine recently underwent a heart catheterization procedure at a reputable hospital. The surgeon, a well-regarded specialist in the field, inserted two stents to reverse 95% and 80% blockages in two respective arteries. Post-procedure he was cleared to return home. Though feeling completely better varies between each patient, he wasn’t feeling any better after a week, two weeks or a month post-procedure. This began a journey through the labyrinth of miscommunication between health systems, between providers and health system departments, between providers and ultimately between provider and patient.

Sadly, this isn’t an uncommon scenario. Health systems have been struggling to achieve better access to data and enhanced communication between departments, providers and patients for many years, and the problem is increasing. According to an article published by Fierce Healthcare, only 4 in 10 health systems can successfully share data with other health systems. With the number of health service options available to individuals in the United States, one can receive basic health care services at a local CVS, Walgreens, Meijer, local med centers and preferred providers and community hospitals. But what about the patient’s records? Information about what a person has been treated for and medications prescribed? It’s all scattered in various locations that don’t always connect or communicate with one another, ending up as holes in a patient profile for overall assessment.

As a month turned into six weeks and more, our loved one continued to have shortness of breath and exhaustion. Blood tests, EKGs, CT and MRI were all done, and no information was shared with him from his provider. We had to call and chase down answers and results being shifted from one department to another because records were not easily accessible between locations. Ultimately, we were left to seek additional care from a new health system and heart specialist.

The new provider requested the notes and images from his recent heart catheterization procedure and follow-ups. After contacting the original provider, we were assured that those documents, records and images would be sent to the new provider via a digital portal available for providers to send patient information to one another. After a fruitless period of three weeks and several calls from the new provider, as well as ourselves, to the original health system to find out why the patient records had not been received after we had been told they had been sent, the new provider was left with no option but to conduct a second round of tests, CT scan, MRI and another heart catheterization procedure.

When the surgeon came to consult after the second heart cath, I asked why his office never received records and images from the first health system. The new surgeon expressed frustration over the constant struggle in the sharing of patient information between health systems and even within their health system. Without solicitation, the surgeon went on to say that he and other providers face this daily in their work and that it is an ultimate detriment to patients.

So, what’s stalling health system data-sharing? A recent article by Becker’s Hospital Review posed the same question in a thorough Q&A format with the CIO of University of Utah Health, Donna Roach. She said interoperability is the key. 

Patient data is already being captured and stored; it’s sitting and waiting to be unlocked and shared to provide highly beneficial information that can save lives and initiate a higher level of patient care. The data is also valuable from a cost perspective. When providers lack full access to patient data, tests may be unnecessarily repeated, resulting in excessive costs to health systems, patients and payers.

The information is housed in data hubs stored within health systems and should be easily accessible. In many healthcare organizations and clinical labs, patients, providers and staff wait for the trickle-down of information and results as the data is untangled from the system. This situation costs valuable time and causes duress to patients waiting to know the next steps in their care. Healthcare shouldn’t be a burden to the patient. Patients shouldn’t have to be the ones to chase information down because health system departments don’t have access to the right tools to communicate with one another. 

Our loved one is now doing well. The follow-up care he receives after the second procedure is beneficial in regaining his overall wellness. 

I’m proud that hc1 is working to help health systems and labs achieve better workflows, improve communications between departments, and unlock patient data, enabling better quality healthcare for all. You can learn more about what we are working toward at www.hc1.com/platform

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Lorri Markum is the marketing manager for hc1 Insights and has over two decades of corporate and nonprofit marketing leadership experience. Lorri specializes in B2B marketing and is SEO Certified. A graduate of Ball State University with a degree in psychology, digital communications and storytelling. For the past 25 years, Lorri has been a professional commercial photographer and photojournalist in the music industry. Before joining hc1 she served as the marketing manager for a nonprofit healthcare organization, serving 40 counties throughout Indiana.

By Lori Smith, PHR
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June 10, 2022

Connection: Our Opportunity to co-create the Future of Work

Did you know Mental Health Awareness Month has been observed in May in the United States since 1949?

Were you also aware that American businesses lose an estimated $500B to preventable workplace stress which has only been exacerbated due to COVID-19? According to TalkSpace, 66% of workers who’ve considered quitting say access to mental health services might convince them to stay at a job.

Could The Great Resignation have been greatly reduced if more employers knew what was stressing out their employees and how to help with mental health support options? Perhaps, but we will likely never truly know. 

I do know that flipping a binary switch and returning life to February 2020 wasn’t an option, so we at hc1 had to get creative and rethink ways to support our team and we did so by challenging them…

Purpose: A navigational process with a spectrum of options

In May 2022, we invited all hc1 team members to participate in a month-long Mental Health Fitness Challenge using the Wise@Work App as the foundation of our Challenge. We believed this was a fantastic opportunity to create more awareness around mental health and to have fun as a team while becoming stronger and more connected.

Our goal was to get as many of our team members to join and complete 20 practices. We were delighted with how many people participated! 

We discovered the top practices our team engaged with were achieving work-life balance, resilience, working with stress, and emotional agility for the ‘New Normal.’  

The information we received from the Challenge is invaluable. We finally have a starting point for addressing the emotional strain accumulated over the past couple of years. 

Clarity: Shifting to a more holistic approach to employee experience

The key takeaway is that employees are looking for more than a job; they expect a personalized work experience aligned with their values and preferences.

According to Forbes, “the modern employee cares about much more than just a good salary. While earning potential will affect their decision to stay at a particular company, they are equally concerned about a healthy working environment.” 

Benefits alone aren’t enough to improve employee health and well-being. Employers can do more to support employees’ mental health not just in the month of May, but every day. I challenge you to check out the following resources for your own well-being as well as to enhance the mental wellness of your workplace and teams!

Below are a few great resources to check out!

Wise@work

TalkSpace

Local Mental Health Awareness & Resources

Mental Health 101 – MHA Screening

2021 State of Mental Health in America

Youth.gov

By Heather Stith
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March 17, 2022

If you think that the U.S. technology industry skews young, you’d be right. The U.S. Bureau of Labor Statistics reports the median age for the U.S. workforce as a whole to be 42.2, whereas the median age for the Computer Systems Design and Related Services industry is a sprightly 40.7. The attitudes that different generations have toward their careers and workplaces are affected not only by their stage of life but also the cultural changes that have occurred during their lifetimes. To build a strong talent pipeline and retain top performers, technology leaders must foster company cultures that engage workers of all ages, no matter where they are in their career journeys. 

When I chart this median age data (as hc1 employees are known to do), it’s clear that the peak age range for tech workers is 25 to 44, a span that encompasses the Millenial generation, which is defined as those born between 1981 and 1996.

Millennials are only half the story when it comes to the tech workforce. The age span at hc1 shows nearly half of our employees are over 40, which includes Generation X,  born between 1965 and 1980; and Baby Boomers, those born between 1946 and 1964. About 5% of our workforce is from Generation Z, born after 1997. This number aligns with the nationwide number for our industry.

Entry-level Exploration

Most candidates for entry-level positions are likely to be Generation Z or young Millennials. What’s important to these job seekers? “It’s the purpose and the potential,” says Lori Smith, Senior Vice President of Talent at hc1. “They want to be able to grow their skills pretty quickly.” These candidates ask about on-demand learning, career development plans, access to leaders and mentors and stretch assignments. They want to go beyond what’s listed in the job description.

Executive assistant Tory Hungria and software engineer Zach Spitzer, leaders of hc1’s Young Professionals group (also known as the YoPos), echoed this idea when I asked them what was important to have at work in order to be successful. Tory spoke about wanting to connect to the company’s values, social responsibility and overall mission and vision. Zach valued having people throughout the company who were ready and willing to answer his questions and give context about why things are done a certain way. Tory agreed, saying, “It’s nice being in a culture where that’s okay, to have those questions and a questioning mindset, and, in fact, it’s celebrated.”

In addition to connecting to a broader purpose and learning opportunities, Generation Z wants to connect with each other. Zach and Tory surveyed their fellow YoPos about what they wanted the group to be, and the highest response by far was a social group.  “When you go directly from college to a new job, or you hop into a new job, it can be difficult at times to be able to try and connect with your other coworkers and your peers, particularly if you’re working remote. Being able to find a way to be able to bridge that gap is what we are hoping to do,” he said. 

Lori notes that if these needs aren’t being met, younger folks aren’t likely to stick around. Their drive to pursue their passions, expand their skills, make new connections, and achieve their own financial stability can lead them to develop other opportunities for themselves or find a completely different career path.

Mid-level Growth

Tech folks tend not to have long employment tenures, and demand for their skills remains high. Now that remote work has become the norm for technology jobs across the country, midwest companies like hc1 are having to compete with the higher salaries offered by tech companies on the West Coast. To prevent top talent from moving on, leaders need to regularly evaluate what they offer their employees in terms of pay, benefits and opportunities for advancement to make sure they are in line with others in the industry. 

A company of hc1’s size, with a fairly flat hierarchy, doesn’t offer a variety of management roles, but it does have the flexibility to empower managers to offer different avenues of access to employees who want to take their career to the next level. Employees may choose to deepen an existing skill set, take on different roles within their team or even move to a different team. For example, a senior developer might want to use the latest AWS offerings to solve a problem on a project, or a talent team member might take a course in career coaching and begin to offer that benefit to the entire company.

Experienced tech workers want to have autonomy in deciding where, when and how their work gets done. They are looking to have a healthy work-life balance with an employer that expects them to be accountable and awesome while they are at work but gives them the freedom to focus on their other responsibilities and enjoy their time away from work. 

Executive Adaptation

Given the amount of experience required, candidates for executive-level jobs are mainly Generation X or Baby Boomers. These candidates want to know what they’re getting into. They are likely to have questions about the company’s financial stability and 401(k) matches. They want to succeed in the role they have.

Once Boomers are brought on board, they are much more planted. They’re focused on using their expertise to build a legacy. They are not necessarily more loyal, but they are more likely to ride out difficult times, because this isn’t their first rodeo. However, executives have changed with the times as well, recognizing that the employer-employee relationship is now a partnership. Executives need to be proactive in getting feedback from employees about what they want from the workplace. Employees need to see that they are being listened to, or they will leave. 

Age and generation are, of course, just some of the factors that contribute to a person’s approach toward their job, career and work as a whole. Life circumstances, past experiences, values and personality all play a part, too. The fact that there is such a diversity of approaches to tech careers suggests that leaders who can personalize employee recruiting, engagement and retention efforts will be more successful. Even though Lori actively works to personalize the employee experience as much as possible, she points out that employees of all ages have the same core feelings when it comes to work. “People still want to have purpose. They want to feel like they’re making a difference, they’re having an impact and being respected. It’s really that simple.”

Curious about what hc1 has to offer? Visit our Careers page to learn more about available positions and apply. 

By Lorri Markum
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April 8, 2022

If you’re a professional coach or athlete you expect your physical and mental wellness to be your work focus. If you’re a personal trainer, physical therapist or psychologist, for example, you also expect your mental well-being to be intertwined with your daily work.

Physical and mental well-being are two big attributes in our lives, but what about those of us with jobs that have nothing to do with athletics, coaching or physical or mental training? According to the latest information from the Federal Bureau of Labor and Statistics, Americans spend roughly 24% of their time in any given work week, remote or in-person, working. This results in nearly a quarter of our lives each week being devoted to our employment. So, what happens when that 24% is not being mindful of physical and mental well-being?

Let’s face it, most places of employment, until recently, have not invested in the physical and mental wellness of employees. Yet the CDC states that worksite wellness programs promoting physical activity can help create healthier employees, as well as proactively lowering healthcare costs for both employee and employer.

Worksite wellness programs can also:

  • Increase employee productivity
  • Reduce absenteeism
  • Increase employee morale
  • Help attract and keep high-quality employees

Mental wellness in the workplace has become more prominent, to the point that a one-of-a-kind center recently opened at Johns Hopkins dedicated specifically to mental wellness in the workplace. The Johns Hopkins Psychosocial, Organizational and Environmental (POE) Total Worker Health Center is devoted to improving workforce mental health. According to the POE, workplace mental health took on more importance and visibility during the pandemic, when remote work and high-risk work environments caused or exacerbated workers’ psychologically and behaviorally.

Daniele Fallin, Ph.D., co-director of POE noted that the pandemic brought workplace mental health issues to light for a lot of employers, specifically first responders and health care workers, but other employers became aware and started paying attention too.

Michigan State University identifies several ways to promote workplace wellness through easy and practical solutions for staying fit during working hours such as three-minute low-impact activities that have been proven to increase brain cognition and decrease the risk of serious health problems forming. The benefits of incorporating and encouraging positive physical health practices while working provide a win-win for both employer and employee.

hc1 founder and CEO, Brad Bostic believes in an “exercise your mind, exercise your body” philosophy and expanded his dedication to precision health even further when it comes to those working at hc1 headquarters. Every employee has free access to a personal trainer on-site and a fully equipped gym. The culture of hc1 is employee-centric. Employees are encouraged to regularly move their bodies by visiting the gym at any given time throughout the day, after hours or on weekends, or simply taking frequent walks away from workspaces to break up time spent sitting. Staff is also encouraged to utilize workstations that best suit their personal health and wellness, such as stand-up or treadmill desks. Employees may take advantage of quiet time in one of several dedicated spaces that are aesthetically pleasing allowing focus and meditation, or just a few minutes to clear their heads.

Many employees enjoy access to hc1’s on-site personal trainer, Kristy Pingel, BS, Exercise Science and Physiology, who provides one-on-one personal training sessions. This is one of the perks available to every employee each week, with the option of additional weekly scheduled sessions before or during work hours. Pingel said, “coming into the gym is a way for employees to decompress. It provides an outlet for them to focus on themselves, forget about meetings or personal stressors and invest in their own wellness for 30 to 60 minutes. Others simply enjoy kickstarting their mornings by working out to set a healthy tone for the day. They always seem to leave with a higher sense of accomplishment and ready to take on the rest of their day with confidence and positive energy.”

Aligned with hc1’s business vision that every patient should be treated as a unique individual it’s also true that each individual employee is different. Pingel assesses each person, takes into account their level of fitness and overall wellness and guides and oversees their workout to help achieve the individual’s maximum desired goal they’ve set for themselves.

For those not seeking a structured fitness regime with Pingel, employees have access to the gym freely each day or anytime after hours and on weekends to work out. A boxing heavy bag, basketball area, treadmill and ping pong are also available to employees at any given time in the recreational meeting area of the hc1 headquarters.

hc1 also recognizes the benefits of being Curious, Accountable, Collaborative, Ethical (CACE) which additionally fosters the mental wellbeing of employees. This is made possible and encouraged daily in various ways by hc1’s Team and Talent department from the time a new employee begins onboarding and throughout their employment. TnT fosters getting to know each individual employee, asking what they need and encouraging working hard, but having fun, too. Employees at hc1 are not just coworkers, but also a collective team that succeeds and celebrates together through supportive methods that enhance both professional and personal well-being.

Interested in joining the hc1 team? Check out these currently available positions.

By Lorri Markum
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April 14, 2022

Clinical labs could arguably be identified as the heart of any health system. Lab testing is the single highest-volume medical activity within a health system. Without the results and data from lab work, clinicians, providers and patients wouldn’t have clear insight into patient needs. Approximately 70 percent of medical decisions are based on pathology and laboratory test results.

hc1 looks forward to recognizing medical labs each year during Medical Laboratory Professionals Week. This year’s Lab Week takes place April 24–30, 2022. It’s an annual celebration of the medical laboratory professionals and pathologists who play a vital role in health care and patient advocacy.

The past two and a half years stressed many clinical labs beyond the point of reason. Overworked lab staff and the increasing demands of the pandemic thrust labs into critical overload in all directions with abundant tests data collection. Join us in recognizing the hard work and exceptional effort those working in medical labs provide by creating and sharing social posts during this week.

Over 2.3 trillion gigabytes of data are generated every year in healthcare. Harnessing the vast amounts of healthcare data generated by clinical laboratories is crucial to achieving goals that move toward a more value-based care framework rewarding performance over volume. Health systems and providers are increasingly looking to leverage clinical data to gain greater insights in order to develop new interventions that improve quality care.

We must collaborate to proactively remove data silos to quickly identify warning signs, achieve timelier disease detection and better health monitoring. As part of this collaboration process, it’s important to share knowledge and resources with others in the healthcare industry.

This April 27 and 28, hc1 is participating in the Executive War College (EWC) annual conference for clinical laboratory managers, pathology group managers, In Vitro diagnostics, lab sales managers, lab analysts and lab investors in New Orleans.

EWC brings lab executives and their teams together to learn what’s new, what’s working and how to lead their lab to success. On Wednesday, April 27, from 8:30 a.m. to 9:20 a.m. John Moyer, Senior Product Director, Lab Division, and Andrew Boyle, Operational Analytics Manager, Sonora Quest Laboratories/Laboratory Sciences of Arizona, will presenthttp://executivewarcollege.darkintelligencegroup.com/executive-war-college-agenda-2022. They will share a case study on how Sonora Quest Laboratories has used hc1’s robust Lab Insights Platform to unlock actionable insights within the lab’s data using real-time analytics. 

Additionally, hc1 will sponsor two events providing networking opportunities. Attendees will have a chance to meet, interact and converse with top leaders in the industry with chances to forge collaborations and learn more about solutions available to help eliminate some stressors labs currently face today.

Whether you plan to attend EWC or not, it’s important to both recognize the contributions of the people who work in the lab industry and seek collaborative opportunities to help advance the capabilities and efficiencies of medical labs. 

hc1 has been working with labs and transforming lab data into personalized healthcare insights® for more than 10 years. Solutions built on the hc1 Lab Insights Platform™ help labs better serve their clinicians and patients by enabling quick access to the insights needed to improve how they manage internal and external processes and relationships.

If you’re interested in collaborating and learning more, click here to schedule your customized demo.

By Lorri Markum
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June 16, 2022

Most labs in the U.S. are struggling with staffing shortages, supply chain disruptions and reconciling costs with reimbursements. Spending time and resources identifying specific healthcare providers who can benefit from their lab services is a challenge. Lab testing lays a foundation for value-based care that benefits everyone involved, but if labs and providers aren’t able to connect, the pain point is felt not only by the labs but also by health systems, providers and their patients. 

A recent article published in The American Journal of Managed Care notes that lab testing is where value-based care starts and is the gateway for appropriate diagnosis and treatment planning, ultimately impacting cost, quality and outcomes. From diagnosis to medications and from hospital admittance to discharge, 70% of patient treatment decisions are guided by lab results. Digitizing lab results across all healthcare settings and unlocking the potential of lab values is helping health plans improve the patient experience, improve the health of populations and reduce the per-member cost of health care. 

Working with numerous labs over the past 11 years, hc1 witnessed their stress to achieve sufficient growth. Recognizing that having the right data to target the right providers in their marketing and sales efforts would make a difference, hc1 sought to resolve some of the challenges labs face by creating hc1 ProviderView. By implementing targeted marketing and sales practices, labs have better opportunities to identify specific health systems and providers to offer them the services and products that best meet their needs and help them deliver improved care for their patients. 

hc1 ProviderView is an affordable solution that helps labs of all sizes find the right providers quickly with detailed, robust information and the convenience of importing contacts directly into hc1 Operations Management™. 

Brad Bostic, founder and CEO of hc1 has said that “hc1 ProviderView™ brings a critical component to our Lab Insights Platform that unlocks massive value for our clients: Instant access to more than 5 million provider records including detailed analysis of their medical claims and prescribing activity. With this powerful insight, lab clients can instantly identify providers that can benefit from their test offerings.”

An example of how ProviderView works—imagine a lab’s outreach team wants to spread the word about a new specialty test they’re performing without spending valuable man-hours researching, collecting, downloading and uploading lists. ProviderView can quickly and easily access the contact information they need.

With a few clicks in ProviderView, users can filter providers based on specialties (e.g. cardiology, gynecology) to see the nationwide distribution of providers with that specialty on the interactive dashboard heat map. That view instantly highlights the number of providers within a state, along with basic stats regarding specialty providers and the number of providers with public medical claims. At a glance, users may also view the top five provider specialists based on public medical claims and filter by geographic region (e.g. Florida, New York). When they have narrowed down the list of providers they are looking for using additional public medical and prescription claims filters, they can access the contact information for those individual providers immediately and import that information into hc1 Operations Management™ and begin contacting those providers in a matter of minutes.

ProviderView is streamlined, clean and easy to use, which saves users invaluable time targeting leads to share information about tests the lab has available and best suited for a given specialty.

hc1 is currently extending an opportunity for labs to try ProviderView free for 30 days! Included in the trial period is one user account and basic training. This allows interested labs hands-on experience using the solution.

Empowering labs with the tools they need to connect with the right healthcare providers is essential to their growth and success, ensuring patients receive the right tests. Interested in requesting a custom demo of hc1 ProviderView? Click here.

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Lorri Markum is the marketing manager for hc1 Insights and has over two decades of corporate and nonprofit marketing leadership experience. Lorri specializes in B2B marketing and is SEO Certified. A graduate of Ball State University with a degree in psychology, digital communications and storytelling. For the past 25 years, Lorri has been a professional commercial photographer and photojournalist in the music industry. Before joining hc1 she served as the marketing manager for a nonprofit healthcare organization, serving 40 counties throughout Indiana.

By Lorri Markum
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February 18, 2022

As the need for operational efficiency continues to increase for hospitals and clinical labs, especially in the area of precision health, hc1 has introduced a Rapid Response Queue, an add-on for hc1 Operations Management™.

One hc1’s Lab Insights Platform solutions, Operations Management enables labs to automate and manage sales, service, and operational workflows, collaborate across departments and drive action and accountability with real-time analytics.

The hc1 Rapid Response Queue™ add-on unveiled this month, helps standardize and automate high-priority operational workflows involving clinical data. This effort will help clinical labs and facilities save time, streamline and enhance collaboration and transparency between departments and ensure patient support teams place immediate attention on the most important tasks. 

Featuring a unique, built-in countdown timer based on real-time clinical data and response time thresholds, the customizable add-on solution ensures action is taken and completed on time, every time. “Our goal with this solution is to empower multiple teams to collaborate in a single system and ensure providers are notified of time-sensitive results so immediate and appropriate care can be given,” said John Moyer, hc1 Lab Insights Platform Product Manager. “Rapid Response Queue will ensure patients are at the forefront of communication and tasks are completed in a timely manner.” 

Rapid Response Queue monitors clinical and operational data for predefined thresholds, such as critical or urgent test results. Once detected, a case is automatically created and associated with the patient, ordering provider and location. Cases are then displayed in the Rapid Response Queue. Patient support and customer service team members can use the queue to rapidly identify key information, claim, work and resolve tasks and issues with transparency across multiple departments within the allotted time.

Ultimately, hc1 Rapid Response Queue enables healthcare providers to:

  • Increase clinical efficiency
  • Standardize clinical practices and reduce manual work through automation
  • Ensure critical response times are met in order to improve the quality of care for patients 
  • Customize and automate work queues for service and patient care teams

hc1 Rapid Response Queue is available now for existing and new  Operations Management customers. 

Request a personal demo or, to learn more, watch this brief video.