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Differences Between Benchmarking and Operational Metrics
<p><span style="font-weight: 400;">December 6, 2023</span></p>
<p><span style="font-weight: 400;">Laboratories and health systems track many aspects of their processes and business performance using data such as quality metrics, key performance indicators, test utilization, and individual performance. These measures are commonly presented in an analytic fashion, where data is aggregated over time …
