hc1 Outreach™

Turn insights into action to accelerate your laboratory growth

Technology and expertise designed to accelerate lab growth

Many laboratory outreach teams struggle to identify opportunities, manage client relationships, and proactively serve providers, as their data and processes are scattered across a variety of disconnected systems and spreadsheets that aren’t built with the lab in mind.

hc1 Outreach combines strategic guidance from lab experts with lab-centric CRM technology that brings prospecting, sales, and service workflows onto a single platform, helping labs win new business and expand inreach.

Quickly and easily find the exact providers that need your testing

Manage your sales and service workflows from start to finish

Gain insight into provider relationships to drive sales and improve service

Develop the right strategies to invest in your lab outreach program

Strategic guidance with proven outcomes

Our team of laboratory experts work with you to develop and implement a customized outreach growth strategy. Our proven process, combined with our technology solutions, will position your lab to successfully compete within your marketplace and generate new revenue. Our proven approach is designed to drive measurable growth for your business. Explore our additional areas of expertise:

Market Opportunity Report

Operational Assessment and Recommendations

Integrated Project Plan

Service Agreements

Sales Leadership Oversight

Marketing Plan

Monthly Sales Activity Reports

Sales and Service Compensation Plan

Return on Investment Tool

Production Ready Client Interface

Proprietary machine learning and AI-driven technology

Identify and Target Providers

With hc1 ProviderView™ reps can search and filter a database of millions of providers by specialty, ordering behavior, payor mix and more, ensuring that you’re targeting providers that need your testing and work with your preferred payors.

Personalize Provider Interactions

Provide sales representatives with a complete, real-time picture of how their customers interact with your lab. View all data related to a specific account on a single page to ensure no details are missed. Analyze volume trends by account or panel to see which tests are trending up and what providers need some extra attention.

Quickly and Collaboratively Resolve Issues

Provide your organization—from customer service to billing to logistics and more—direct access to log and track issues. Spur quick case resolution and increase efficiency with streamlined workflows and complete customer profiles. Provide updates to employees and customers through email, text and secure messaging.

hc1 Outreach™

Technology and expertise designed to accelerate lab growth